Intellicon’s Omni-channel empowers the businesses to communicate with their customers on the channel of their choice i.e. Live Chat, Phone, SMS, Email, Social Media.
Intellicon can be integrated with your CRM, HelpDesk, ERP, Sales Portal or E-Commerce Platform for seamless data synchronization.
You can create multiple forms and attach them with different campaigns for useful data gathering from the customer.
Critical information is displayed on Real-time dashboards for at a glance analysis and quick decision making. It can be viewed on multiple devices including mobile devices & tabs.
Design your campaigns and IVRs on the go with our extremely handy campaign builder and control every aspect and eliminate complexity.
Intellicon is pre-integrated with our Help Desk automation module which can be used for Automatic & Manual Ticket Creation.
"One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features & services to our requirement."
"To succeed as a Tech Startup, we needed a reliable contact center solution for Shahi Sawari. Intellicon gave us all the required features and capabilities to effectively communicate with our customers."
"Intellicon is a great product by Contegris. It has helped us in making our work easy at zameen.com. A complex integration was easily done with our in-house developed CRM application."