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HiperTel™ Class 5 Switching Solution

"Hipertel Class 5 Switching Solution "

Hiper Tel
Features

Reporting

  • Traffic reporting for calls
  • Charts reports for concurrent calls, call duration and ASR
  • Users reports with full CDR
  • Statistical reports based on routes, clients, providers, time, etc
  • Export to .pdf or .csv formats
  • Flexible Summary/Aggregate reports
  • Profit/Loss Reports
  • Reports by Call Hangup Cause, Destinations

Switching

  • Signaling Protocol: SIP, SIP-I/T
  • Network Protocols: TCP, UDP, RTP, RTCP
  • Audio codec support: G.711 (a-Law and µ-Law)
  • G.722
  • G.723.1
  • G.729
  • Speex
  • GSM
  • iLBC
  • Opus
  • AMR
  • Codec Transcoding
  • Fax support: T.38 Fax Relay Protocol
  • Supporting RFC

Billing

  • Support real-time billing, prepaid and postpaid
  • Real-time balance update: live calls are dropped if balance is out of credit
  • Online and aggregated CDRs
  • Integrated automated, customizable invoicing system
  • Price list/Tariff management
  • Import price lists from CSV files
  • Daily Call Limit
  • Time zones can be configured on individual Client basis
  • Low balance notification by email

Invoicing / Balance Management

  • Per-customer invoice templates
  • Multiple billing increments
  • Balance Management
  • Auto Invoicing

Routing

  • Routing by LCR (Least Cost Routing)
  • Routing by Priority (Forced/preference routing)
  • Routing by Preset Proportion (Percentage based routing)
  • Routing by CallerID (Origination based routing)
  • Originator authentication based on IP address, Tech. prefix
  • Traffic failover
  • Load balancing/sharing for termination endpoints
  • Lines limits for originators and terminators (Inbound / Outbound separately)
  • Maximum call time limitation
  • Unlimited Supplier (Vendor/Provider) Connections
  • The dialed number and CLI manipulation. Normalization of number format
  • Blacklists, white lists Destination’s
  • Custom processing of SIP Headers

Security

  • IP blocking on failed attempts to register, login, etc
  • IP blocking by Country
  • User Audit Logging
  • Protection against Brute-force attacks

System Administration

  • Network Activity Recorder for analysis and debugging purposes
  • Re-rate CDR tool
  • Destination/Prefix management
  • Complete control Web Interface

Real-Time Monitoring

  • Active Calls (Connected/Ringing)
  • Softswitch status
  • Detailed SIP logs
  • Real-Time Alerts for various situations
  • CPU/RAM utilization, hard disk real-time monitoring
  • Services monitoring

REST-based API Integration

  • API for integration with third-party ERP, CRM, CMS, OSS/BSS software
  • Develop Custom solutions and integrations
  • Language agnostic – use any language of choice: Python, Java, PHP, Ruby, etc.
  • Manipulate Platform, Customers, Vendors
  • Full documentation available for all API methods

Support & Updates

  • 24×7 Rapid response ticketing portal
  • Remote monitoring
  • Ticket escalation
  • Entitled to all maintenance releases and major version upgrades
  • The in-house Development team for product refinement and extra development
  • Remote Support through Secured SSH access.
  • Interactive training sessions for all new customers using screen sharing
  • Installation and Provisioning support

VPBX - Features List

  • IVR
  • Call Queue
  • Playback/Announcement
  • Ring Group
  • Time of Day Routing
  • Calendar Holidays
  • Call Recording
  • Group pickup
  • Voicemail
  • Fax
  • Conference Bridge
  • Call Forwarding Busy (CFB)
  • Call Forwarding Timeout (CFTO)
  • Call Forwarding UnRegistered (CFUR)
  • Multiple Subscriber Number (MSN)
  • DTMF support
  • Early Media
  • External Call Filter
  • Comprehensive System Management
  • Customer Self-Service
  • External Provisioning Interface

Get Connected To Know More About Hipertel

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  • Ecommerce & Retail
  • Sales & Marketing
  • Customer Service
  • Emergency Services
  • Government

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About

  • 603-604, 6th Floor, Ibrahim Trade Center, Aibak Block, New Garden Town, Lahore, Pakistan
  • Phone: +924232500900

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